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Call Center solutions

We have years on experience on tools for call centers and provide key systems like our own flavour of ViciDial call center cluster.

We can integrate a custom ViciDial cluster for your particular need with the right balance between high availability and reliability.

With our call center advisors, we can recomend the best network topology and in depth training for all your call center supervisors and agents.

key features
  • Subscription Business Model
  • Agile Scrum and Lean
  • Ongoing Training
  • ITIL Based Support
Get a free quote

How we work

Free consultation

Talk to our project managers & consultants to discuss anything from your business needs, new project development or business partnerships.

Concept creation

We provide a prototype of the final solution to determine which adjustments need to be included in the final business case.

Development

At this stage we plan the sprints needed to develop your solution and the team starts the development process.

Quality Assurance

Our teams use a strict flow of testing for the aproval of the stakeholders of any changes or features developed before going into production.